Create Models for fiber optic network components, outlining the Vendor, cost and parameters of each model, which are seamlessly applied to the corresponding fiber optic Configuration Items (CIs).
Create Asset records for fiber optic network components and consumables with the ServiceNow Asset Management application. Manage the complete lifecycle of these Assets from purchase to disposal. Control Asset's cost, depreciation and residual value.
Establish Stockrooms at various locations to allocate fiber optic assets as needed. Effectively monitor inventory levels and manage transfer orders between the different Stockrooms.
Record all fiber optic network components as Configuration Items (CIs) in the ServiceNow CMDB. Build relationships between CIs, monitor the infrastructure to ensure integrity, stability, and continuous service operation. Leverage CMDB features to monitor and detect health issues, reconcile data integrity issues, and manage data life cycle.
Manage and track fiber optic Contracts using the ServiceNow Contract Management application. Establish an approval process and track contracts expiration. Associate CIs with the designated contracts to gain a comprehensive understanding of who has constructed them and who is maintaining and operating them now.
Manage fiber optic construction and maintenance Projects. Define and track current costs compared to the planned expenses. Assign project tasks and facilitate collaboration with the project team. Keep stakeholders informed about the project's progress and current status.
Utilize interactive dashboards containing a diverse range of Reports that visualize the current state of your network, including its costs, network components, and KPIs. Export these reports as PDFs, images, or distribute them automatically by email based on a predefined schedule.
Effectively manage fiber optic construction, permission, and maintenance Documentation with the ServiceNow Knowledge Management application, which supports processes for creating, categorizing, reviewing, and approving knowledge articles. Establish distinct access controls to effectively manage reading and contributing activities.
Create and assign construction, emergency, maintenance and operation Tasks. Implement an automated process for task creation and assignment, along with notifications triggered to ensure that the team is informed about required actions. Predefined checklists and SLAs are associated to guarantee that tasks are accurately fulfilled within set deadlines.
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